Dealership Reviews

Customer Reviews for Bill Wright Toyota Bakersfield, CA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Bill Wright Toyota in Bakersfield, CA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Bill Wright Toyota, allow us the opportunity to earn your business.

Hear What Our Customers Have to Say

"You won't be disappointed." - Carla
Carla
Mr. Juergens, I wanted to thank you for helping during my purchase of my "new" 2011 Camry, and for referring me to Bill Leen. Your entire staff has been amazing, and I will definitely be a returning customer with any future purchases. Although this might have been a "small" transaction, it was a big deal for me and all of you treated me with respect and made me feel great! I will speak highly of Bill Wright Toyota and refer business to all of you. Thank You! Stacey Rodriguez P.S. I now know why my husband, Adam (Atom Pest Control) speaks so highly of you and your staff at Bill Wright Toyota!
Stacey Rodriguez, 2011 Toyota Camry
Dear Andy, In 2007, my husband was working in Iraq. We decided to purchase a Camry because we felt it would be the most reliable car. My husband said if anything happened to him he didn't want to worry about my transportation. My husband completed his work in Iraq and came home in 2010. Sadly, in 2012, he was killed in an accident in Bakersfield. I am so glad that we purchased the Camry and have had every single bit of servicing done at your service department. There are many times that things seem overwhelming to me as I try to deal with all the things he previously dealt with. I honestly don't know one car part from another. I rely completely on the integrity of your service manager and mechanics. I recently had my car serviced at Bill Wright. I was quite shocked at the parts needed to be replaced and the cost. It must have shown on my face as Matt tried to explain to me everything that needed to be done. When I went to pick up my car Matt kindly again went over everything with me and explained to me the discounts that had been applied. The purpose of the letter is to thank you for the wonderful service and the excellent people that you hire. I just wasn't able to properly express it at the time. Again, thank you Matt and to the two gentlemen that drove me to and from my house. Sincerely, Evanna Lynn Branch Bakersfield, CA
Evanna Lynn Branch
Dear Mr. Juergens, lt is with much pride and pleasure that I am writing this thank you letter to you. My family and I have been loyal customers of Bill Wright Toyota for the last two decades. My immediate family members ALL drive Toyotas! We know from personal experience that Toyota is a reputable, dependable, and quality product backed by a company strongly committed to its customers. There is no better place to see Toyota's outstanding reputation in action than during the superb day-to-day operations at Bill Wright Toyota! That is because of the professional commitment and comprehensive service you offer your customers. It is more than obvious that your employees are dedicated to making the customer deeply satisfied. When buying, financing, or servicing a vehicle from Bill Wright, the customer is treated with the utmost of respect. Buying a car is a huge investment! But it's not just the vehicle we are investing in! lt's the first- rate customer service, and your professional and knowledgeable Toyota team members that make Bill Wright the distinguished auto dealership it is! On each and every visit to your dealership my family is given the "red carpet," VIP treatment! And as I look around, I observe your other customers being treated in the same revered manner. In light of all the negative publicity currently focused on Toyota, I wanted to honor you and your premier staff by acknowledging your incredible commitment and service to ALL your customers! On behalf of myself, and numerous other faithful customers thank you again for your uncompromising efforts to maintain a trusted and quality dealership. Thank you for managing a first-rate operation, and I know Bill Wright Toyota will oontinue to be an esteemed name for Toyota in households throughout Kern County and beyond. Sincerely, Ilene Rickels "A faithful Toyota customer" Cc: Steve Downs, President/Owner Larry Puryear, General Manager
Ilene Rickels
Kevan, Phillip & Eddie, Thank you for making buying a car such a pleasant experience. You were all above professional, you treated me and my friend, Pat, like we were family. May your blessings continue to come your way. I am a happy Toyota owner. Marie E. ReimerĀ 
Marie E. Reimer
"Toyotas are the most reliable cars I've ever owned. Be prepared to be there for awhile because they will do whatever it takes to make sure you get the car you want and get you financed." - Monica
Monica
I love working with this Dealership!!
Joel G.
My Dear Robert: I was COMPLETELY SATISFIED with my transaction at Bill Wright Toyota. Your service far exceeded my expectations. Clearly, Kevan Juergens runs a tight ship there and he is lucky to have talented people like you and Sammy Jaffar working under him. Its people like you, Robert, and Sammy, and Kevan, that makes getting a car at Bill Wright Toyota a purchasing dream. Thank you for all that you all did for me. And, please extend my appreciation to Sammy and Kevan (in case I got their email addresses incorrect) for their continuing excellence in service in the tradition of Bill Wright Toyota!! I am one very satisfied customer. Kindest regards, Jana Petruzov Durham
Jana Petruzov Durham
Jess, This car, the Sienna XLE, is our first Toyota and our first minivan. It is so perfect that I hardly know where to begin. Neither my wife nor I have ever experienced anything like it-the most perfect balance of power, performance, fuel economy, spaciousness and the serene quietness of a luxury sedan. We will never be happy with anything less-it simply blows us away. Peter Bernardin P.S. - My wife works at the Crystal Cathedral in Garden Grove. Recently, a guy came up to her in the parking lot, and seeing your name on the tag, wanted to know if we had really bought the car there. He recounted a story about driving to northern California on business, and when passing through Bakersfield, his car died. Bill Wright towed him to the dealership, gave him a car to continue his trip, and repaired his car such that it was ready when he returned a few days later. You don't hear people gush about a dealership very often, but I wish you (and your employees) could have heard him that day. Would make you . . . . .P
Peter Bernardin
In 1989 our younger grandson, John, bought a 1989 Toyota truck; stick shift, no a/c. It was a work truck. In 1990 our older grandson, Tom, bought a 1990 Toyota truck, fully loaded. In 1991 my husband, Jack, bought a 1991 Toyota truck 4W drive. He had always been a General Motors man and bought the truck because our two grandsons were so happy with theirs. This picture was taken on our property in 1991 when the two boys came to visit us. At the time, Toyota had a commercial showing people jumping in the air for Toyota. The three guys decided to do the "commercial" and I took the picture. Our grandson, John, drove his truck for many years...not sure how long but he had over 500,000 miles on the truck when he sold it. He always used synthetic oil and kept the truck in tip top condition. John is a General Contractor in the San Fernando Valley and Tom is a General Contractor in Southlake, Texas. Hope you enjoy the picture...it is yours to keep. Linda and Jack Donnelly Wofford Heights, CA
Linda and Jack Donnelly

Contact

Bill Wright Toyota

5100 Gasoline Alley Drive
Directions Bakersfield, CA 93313

  • Sales: (661)837-6240
  • Service: (661)398-8837
  • Parts: (661)398-8836

Hours

  • Monday 8:00am - 9:00pm
  • Tuesday 8:00am - 9:00pm
  • Wednesday 8:00am - 9:00pm
  • Thursday 8:00am - 9:00pm
  • Friday 8:00am - 9:00pm
  • Saturday 8:00am - 7:00pm
  • Sunday 10:00am - 6:00pm
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